Tidio Review

Live chat + Lyro AI chatbot for small businesses

★★★★★4.6 / 5· Last verified: September 23, 2026

Try Tidio — plans from $29/mo

Visit Tidio
Starting price$29/mo
Free planYes (50 conversations)
Best forSmall e-commerce stores

What we like

  • Very easy setup — live chat working in under 10 minutes
  • Lyro AI answers questions from your FAQ automatically
  • Deep Shopify, WordPress and WooCommerce integrations
  • Generous free plan for testing

What to watch out for

  • Lyro AI conversation credits run out quickly on cheaper plans
  • Advanced analytics locked to higher tiers

Key features

Live chatLyro AI answersShopify syncEmail marketingMulti-channel inbox

Our verdict

The best all-round pick for small online stores: cheapest way to get a genuinely useful AI chatbot plus live chat in one dashboard.

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